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Hospitality Management

Associate in Science Degree

The Hospitality Management Degree is designed to prepare students for management positions within the Hospitality Industry or to continue their studies to earn a Bachelor’s Degree. The curriculum includes courses in hospitality management, conference and event planning, and food and beverage management. The Hospitality Program electives provide opportunities to enhance in-demand skills to successfully compete for a rewarding career in the growing hospitality field. Students will have opportunities to develop professional skills and make valuable contacts by participating in on-campus guest speaker events with industry leaders and off-campus site visits to convention centers, hotels, and event venues.

Program Outcomes

After this program, the student should be able to: 

  • Demonstrate principles of leadership and management in the operation of a hospitality business.
  • Illustrate the importance of outstanding service quality, customer relationship management, and marketing techniques.
  • Analyze the importance of profit, goal setting, and team building, and apply these concepts to maximize total hotel and restaurant revenue and profits.
  • Demonstrate awareness of the various career and business opportunities within the hospitality industry.
  • Communicate effectively using interpersonal, intercultural, and general communication skills.
  • Analyze historical and emerging ethical issues in the hospitality industry and demonstrate the ability to make ethical decisions using critical thinking and problem-solving skills.

Core Requirements

  25 Credits Total
Computer Science Core 3
ENG 101 English Composition I 3
ENG 101 English Composition II 3
History/Government Core 3
IDS 167 First Year Seminar 3
Math Core 3
Natural Science Core w/ Lab 3
Social Science/Psychology Core 3

Program Requirements

  36 Credits Total
ACC 101 Accounting I 3
BUS 220 Business Ethics 3
HRM 101 Intro to Hospitality Management (F) 3
HRM 102 Conference, Mtg., & Event Planning (F) 3
HRM 104 Food and Beverage Management (S) 3
HRM 110 Hospitality Sales & Marketing (F) 3
HRM 202 Revenue Management (S) 3
HRM 205 Lodging Operations (S) 3
SOC 112 Interpersonal Communications 3
Program Electives 3

Program Electives

  Credits
BUS 202 Principles of Customer Service1
(F)
3
BUS 211 International Business (S) 3
MGT 330 Managerial Communications (F) 3
CJS 215 White-Collar Crime (S) 3
HRM 207 Managing for Quality (S) 3
MGT 201 Principles of Management 3
MGT 230 Entrepreneurship & Small Business Management
(S)
3
MGT 235 Financing a Small Business (F) 3
MGT 203 Human Resources Management (S) 3
MKT 201 Principles of Advertising (S) 3
LAW 201 Business Law I (F)
EXP 297 Internship
Total credits required for graduation 61 credits

Hospitality Management Courses
    •  
    • Code
    • Course
    • Credits
    • ACC 101
    • Accounting I
    • 3
    This is an introductory course in accounting with the emphasis on the basic accounting cycle, management use of accounting data, construction and analysis of financial statements, and valuation of assets. Placement at ENG 101 level strongly advised.
    • BUS 220
    • Business Ethics
    • 3
    An introductory course in business ethics focusing on what business relationships are and ought to be with the various constituencies in which business operates. Through the use of case analysis, the student will develop a means of arriving at decisions that he or she can feel are “right,” “proper,” and “just.” Placement at ENG 101 level strongly advised.
    • SOC 112
    • Interpersonal Communication
    • 3
    An experience-based introduction to the concepts and skills in oral communication; listening, feedback, group discussions, speeches, self-disclosure and relational communication.
    • HRM 101
    • Introduction to Hospitality Management
    • 3
    Introduction to Hospitality will provide a comprehensive overview of the hospitality industry. Components of the hospitality industry explored in this course include operations, managerial functions, career opportunities and emerging trends. This course includes an overview of the various industry segments: lodging, food service, tourism, and event management.
    • HRM 102
    • Conference, Meeting & Event Planning and Sales
    • 3
    This course provides an overview of the specialized field of meeting and conference management, and its impact on the tourism and hospitality industry. In addition to management, students will focus on the study of planning, development, and implementation of festivals and events related to sports, culture, and corporate business. Students will encounter a variety of topics, including types of meetings and events, the role of the meeting planner, site selection and negotiations, budgeting, vendor management, banquet food service, registration, on-site logistics, and meeting evaluation
    • HRM 104
    • Food and Beverage Management
    • 3
    Food and Beverage Management has been designed to prepare students with the leadership skills for success in the food and beverage industry. Topics include how to staff appropriately, the physical layout of the restaurant and bar, menu planning and ordering and guest satisfaction.
    • HRM 110
    • Hospitality Sales & Marketing
    • 3
    Hospitality Sales & Marketing focuses on increasing revenue and market share from various hospitality industry segments including lodging, food service, tourism destinations and event venues. This course explores sales and marketing strategies used to successfully promote and manage the brand to meet the target market demands.
    • HRM 202
    • Revenue Management
    • 3
    Revenue Management focuses on business strategies firms use to make pricing and product availability decisions across various selling channels to maximize profitability. Revenue Management is the customer-centric practice of ensuring businesses charge the right price, to the right customer, for the right products,through the right channel, and the right time. Topics include pricing and discounting strategies, overbooking practices, segmentation, distribution channels, competitive analysis, demand and revenue forecasting, performance analysis, and total revenue management strategies.
    • HRM 205
    • Lodging Operations
    • 3
    Lodging Operations will provide students with an overviewof the management of hotels and lodging properties. Topics include organizational structure, the front office, housekeeping, reservations, sales and marketing, accounting, engineering, revenue-management, forecasting, budgeting, measuring operational employee performance, and property management technology.
    • HRM 207
    • Managing for Quality
    • 3
    Managing for Quality provides the student with the foundational information on Total Quality Management (TQM) theory and practice. This course exploresthe basisof TQM and its overarching impact on all aspects of the core business which includes a practical approach and application of TQM and Six Sigma.

Program Pathway

Below is the recommended course of study for a full-time student. We encourage students to speak to an Academic Advisor before registering for courses each semester.

 


 

Semester 1

 15 CreditsPre-Requisites
ENG 101 English Composition I 3
IDS 167 First Year Seminar3
HRM 101 Intro to Hospitality
Management
3
HRM 102 Conference, Meeting& Event
Planning
3
Computer Science Core3

Semester 2

 15 CreditsPre-Requisites
ACC 101 Accounting I3
History/Government Core3
ENG 102 English Composition II 3
HRM 104 Food & Beverage Management3
Social Science/Psychology Core3

Semester 3

 16 CreditsPre-Requisites
BUS 220 Business Ethics3
HRM 110 Hospitality Sales & Marketing3
Program Elective3
Natural Science Core w/ Lab4
Math Core3

Semester 4

 15 CreditsPre-Requisites
HRM 202 Revenue Management3
HRM 205 Lodging Operations 3
SOC 112 Interpersonal Communications3
Program Elective3
Program Elective3

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